Smart Voter
San Francisco County, CA November 3, 1998 General
Measure B
Customer Service Plan
City of San Francisco

118,102 / 56.20% Yes votes ...... 91,794 / 43.70% No votes

See Also: Index of all Measures
Infomation shown below: Summary | Official Information | Arguments |
Shall City departments be required to prepare an annual Customer Service Plan?
Summary Prepared by League of Women Voters of San Francisco:
Charter Amendment Placed on the ballot by the Board of Supervisors by a vote of 9-0. (absent: Newsom, Medina)

PRINCIPAL PROVISIONS: Proposition B would amend the Charter of the City and County of San Francisco by adding Section 16.120 to require each department of the City and County to adopt a Customer Service Plan to be filed with the Board of Supervisors. The Board of Supervisors would determine the format by ordinance. The Board of Supervisors could excuse a City department from particular requirements of the plan where compliance would be inappropriate or impractical. Customer Service Plans would be filed no later than February 1 of each year along with a report on how the department met the previous year's Plan. The Board would also have the authority to oversee the plans as implemented by each department.

Official Sources of Information
Arguments Submitted to the Department of Elections

Full Text of Argument In Favor

Full Text of Argument Against

   Official Information

City & County of SF Voter Information

Nonpartisan Information

League of Women Voters

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Created: February 16, 1999 18:55
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